Cancellation Policy

We have a 24 hour cancellation policy.  Please call the spa during business hours to cancel or reschedule at least 24 hours prior to your scheduled appointment time.  Late cancellations will incur a fee of 50% of the full service value or 100% of the full service value if you cancel within three hours or your scheduled appointment time or do not show up.

For spa parties and large group events, we have a 72 hour policy.  For holiday bookings, we have a 48 hour policy.

We kindly request that you arrive 5 to 10 minutes before your scheduled appointment time in order to ensure a full massage session. Thank you!